Frequently Asked Home Care Questions

Below are several questions Senior Helpers frequently receives from clients seeking senior care services. If you don’t see a question answered here, please contact us.

 Print FAQS
How will you find the right caregiver for our family?
Do you train your caregivers?
Do I pay the caregiver directly?
What can I expect in a typical day with my caregiver?
Will we have the same caregiver every time?
What do I do if I don't like my caregiver?
What happens if our caregiver gets sick or can't come that day?
What types of specialty services do you provide?
Can Senior Helpers help with medication?
What do you mean by light housekeeping?
What happens if our loved one goes into the hospital?
How quickly can service start?
Do I have to sign a contract or keep services for a specified period of time?
Can I make changes to the schedule if I have an appointment?
If I have a problem or question, whom should I contact?
Do you have financing available?
Will there be continued growth opportunities for senior care service?
Are Senior Helpers Franchise Territories Protected?
Is there a territory available in my area?
Do I have to have any type of medical background to own a Senior Helpers Franchise?
Do you offer training and operations support?

This information is not intended as an offer to sell a franchise. It is for informational purposes only. Currently, SH Franchising, LLC is not registered in the following states: RI and SD. We cannot offer a franchise in these states until we have complied with applicable pre-sale registration and disclosure requirements. SH Franchising, LLC is the franchisor and is currently headquartered at 1966 Greenspring Drive, Suite 507, Timonium, MD 21093.