We understand how important it is to have a complete understanding of the senior care franchise process before making the important decision to invest. That’s why we’ve created the Discovery Process, which is designed to give you a complete overview of Senior Helpers to help you evaluate whether you’ll be a good fit. We want whoever invests in a Senior Helpers business to share our vision for success, and be thoroughly prepared for the exciting process of becoming a franchisee.
First Call
Our first call is all about giving you a general overview. In addition to learning about your goals for owning a Senior Helpers business, we’ll review available territories and have you fill out a short preliminary consideration form.
Concept Discussion
This one-hour call it designated for discussing our company history, vision, and brand differentiators. We will do a thorough review of our range of services, and tell you what makes Senior Helpers unique in the home care field. At the end of this call, we will send you our Franchise Disclosure Document (FDD), which contains information on the investment costs, as well as a financial performance representation of our territories.
Training and Operations Discussion
This call will review the FDD, and cover the support you can expect to receive from the operations and training teams. Step-by-step guidance is given for office setup, operational policy and procedures, staffing, financial planning and licensing, and regulations. Further support also includes organizational chart analysis, training systems to ensure your team stays abreast of industry trends, key performance indicator monitoring, marketing, compliance, and operational reviews.
Marketing and Information Technology Discussion
The focus of this call is the role of our marketing team in driving new business to your Senior Helpers business. Our world-class marketing team provides commercials, radio spots, and other campaigns designed to create maximum awareness of your franchise. We also will discuss our newest technology software, Kinnser ADL, and how it has revolutionized the way we conduct businesses.
Validation
We believe that it’s important for you to speak with those who are already part of the Senior Helpers family. We will give you the opportunity to ask our current franchisees any questions you may have and benefit from their unique perspective.
Interview with Senior Management
You will speak with a member of senior management to get an in-depth understanding of our vision, core values, and direction before moving forward. It is also a chance for us to get to know you better as we draw closer to awarding you the franchise opportunity.
Meet the Team Day
Once officially approved, you will be invited to visit our corporate headquarters in Towson, Maryland to meet the team who will support you in owning your Senior Helpers business. Individual meetings with key members of the executive team will provide a full overview of each department. This is the final step in the Discovery Process, and at the end of the day, you will be guided through the signing of the onboarding documents. Welcome to the Senior Helpers team! To take the first step toward opening your own Senior Helpers business, and get started on our Discovery Process, contact us today.